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Care Coordination

Care Coordination helps families identify and meet their needs through the use of high-fidelity “Wraparound.” The Wraparound process is designed to be culturally competent, strengths-based, and organized around family members’ own perceptions of their needs, goals, and vision.

A Wraparound facilitator, called a Care Coordinator, helps families build a team of natural, informal, and formal supports using the Wraparound process. This is called the Child and Family Team (CFT).

The family learns how to use the strength-based empowerment model to help their child improve functioning in home, school, and community. The team helps guide the family toward meeting their needs and ultimately achieving their shared Family Vision through help, healing and hope.

Population Served

Children and youth through age 18 (or still attending school):

  • Who require coordination of multiple services/supports to meet the needs of the child/youth and their family
  • Youth with serious mental/behavioral health challenges
  • Who are at risk to be, or have already been, separated from their family and/or community (i.e. residential or hospital level care) for the primary purpose of receiving behavioral health or mental health related services.

Length of Enrollment

The length of service for each child and family is generally up to six months.

If the Child and Family Team identifies the need for additional time through the Care Planning process, an extension request may be submitted.

Referral Process

Referrals to Care Coordination may come from community providers or families interested in Care Coordination.

All referrals who meet eligibility for Care Coordination will be contacted in a timely manner and will engage in a Wraparound Family Orientation Session.

To make a referral, find your local Care Coordination Agency.

Download Referral Form